Student Grievance Redressal Committee

Dadhichi College of Pharmacy, Cuttack is committed to creating a conducive atmosphere for the academic and holistic development of students. Accordingly, opportunities are given to the students to seek the redressal of grievances through the Student Grievance Redressal Committee constituted in compliance with section 5, University Grants Commission (Redress of Grievances of Students) Regulations, 2023. The committee intends to redress the grievance with the highest standard of integrity, fairness, and confidentiality.

Objectives of Grievance Redressal Committee:

• To uphold the dignity of the College by ensuring strife free atmosphere in the College through promotion of cordial Student-Student relationship and Student-teacher relationship etc.
• To provide responsive, accountable and easily accessible machinery for settlement of grievances and to take measures in the college undertakings to ensure expeditious settlement of grievances of Students in order to maintain a harmonious educational atmosphere in the institute.
• It is to deal with the complex situations in a tactful manner to lessen the condition felt to be oppressive or dissatisfied.
• Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.
• Advising Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
• Advising all the Students to refrain from inciting Students against other Students, teachers and College administration.
• Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
• To support, those students who have been deprived of the services offered by the College, for which he/she is entitled.
• To make officials of the College responsive, accountable and courteous in dealing with the students.
• To ensure effective solution to the student’s grievances with an impartial and fair approach.

Functions of Grievance Redressal Committee:

• The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance cell is also empowered to look into matters of harassment.
• Anyone with a genuine grievance may approach the department members in person, or in consultation with the class in-charge.
• Grievances may also be sent through e-mail to the  grievance.dcp@gmail.com .
• The cases will be attended promptly on receipt of written grievances from the students. The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
• The cell formally will review all cases and will prepare statistical reports about the number of cases received. The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities.

Composition of Student Grievance Redressal Committee (SGRC):

• The composition of the SGRC is formed as per the above mentioned regulations of UGC. However, the undersigned has the power to determine the composition of the SGRC for the tenure of two years and for special invitee the tenure is one year.
• All grievances referred to the Grievance Redressal committee shall be entered in a register to be maintained for the purpose by the Secretary of Grievance Redressal Committee. The number of grievances, settled or pending will be reported to the Principal every month. The details procedure in accordance with the compliance with section 8, University Grants Commission (Redress of Grievances of Students) Regulations, 2023.

Composition